# COVID-19 is Massively Impacting Media Consumption & Behavior

- Link: https://chatterblast.com/blog/covid-19-is-massively-impacting-media-consumption-behavior/
- Published: 2020-04-01T20:05:37-04:00
- Author: Joe Mineo

With most people glued to their homes for the next 30 days (at least), we were curious
to see how media consumption and behavior has evolved since the coronavirus pandemic
hit the United States. Thanks to **Comscore**’s [coronavirus insights](https://www.comscore.com/Insights/Coronavirus)
page, we can easily break down how it has impacted the following areas. And we’ve
got some recommendations for each of these fascinating findings.

## **TV Viewership**

With less people commuting to work early in the morning, TV viewership gradually
increased earlier in the day than normal, and people are sticking with TV longer
throughout the day. The big four TV networks (ABC, CBS, FOX, NBC) have seen a 19%
jump in viewership compared to the same week, and cable news networks have seen 
a **_73%_**_** increase**_. 

**Recommendation: **If you’re a business that’s been thinking about activating on
some TV, **now’s your time. **Unlike in the past where you’d have to contact each
station to launch a campaign, there are services that can allow you to not only 
set and pivot data-driven schedules on a weekly basis, but partner with broader 
data providers to reach more people with less waste than ever before. At ChatterBlast,
we can help you leverage those partnerships and develop a campaign to maximize your
presence and impact on TV.

## **OTT Services**

When it comes to streaming content on Over-The-Top (OTT) services and connected 
TV devices, we can start to see how releases like [_Tiger King_](https://www.businessinsider.com/netflix-tiger-king-is-its-top-tv-series-great-reviews-2020-3)
have come to impact our lives:

[[

From this chart, we can see how people with services like Netflix, Youtube and Hulu
built into their TV’s on the left have a tendency to watch more Netflix and Youtube.
On the right are the people that have either purchased devices like Amazon FireSticks
or Roku streaming boxes, and they have a tendency to have a broader appetite for
content. Although we don’t have access to sales data for these devices, I’m sure
people have been splurging to catch onto the plethora of content rushing before 
us during the stay-at-home orders.

**Recommendation: **New to the OTT/CTV space? We’re happy to help you navigate audience
and channel selection, as well as help you find a partnership that integrates well
with your current efforts. In addition to linear TV services, we have access to 
a plethora of advanced TV options, which can operate on digital, linear, or a mixture
of both.

## **Device Usage**

Another stunning uptick has been in overall data usage by device, most notably with
phones (up 53%) and smart speakers (up 44%). Year over year, people are turning 
more towards mobile to get information fast while they watch and consume video content,
and further towards smart speakers, likely to listen to podcasts, news, music and
other content throughout the day.

**Recommendation: **Mobile display and streaming audio work hand-in-hand for brand
awareness. The streaming audio market is more ripe than ever before, with insanely
low costs of entry and massive scale on a local level. Mobile display mirrors that
scale, and provides users additional touchpoints to engage and familiarize themselves
with your brand. We’re proud to offer solutions that can help bridge the gap as 
mobile & audio engagement continue to rise.

## **Social Media**

Wondering how social media has been faring? Across all sites, there have been 11.9
billion site visits in the week of March 16-22 in the US, which was a 16% increase
month over month. To give some perspective, 16% of 11.9 billion is 1.904 billion.
According to the [US population clock](https://www.census.gov/popclock/) on the 
day this was written, our population is about 329.4 million… excluding everyone 
under 13, that would mean every person visited a social media site 6.15 times a 
day.

While that may seem pretty normal for some people, let’s give that stat some extra
perspective. Across all non-weather news content, people made over 8 billion visits
to news sites in the same week, which equates to 4.13 visits per user 13 years or
older. This is a [45% increase](https://www.comscore.com/Insights/Blog/Comscore-Sees-Shifting-Category-Trends-for-Digital-Audiences-Amid-Pandemic)
month over month, and is especially highlighted with the top 40 news sites, which
saw a 68% increase. Some other categories that saw noteworthy site visit growth 
were education (up 18% month-over-month) from students and teachers adjusting the
classroom setting, investment services (43%) likely due to all the stock market 
fluctuation, and big box retail (up 11%) to satisfy our need for goods in a stay-
at-home-friendly way.

**Recommendation: **As social reaches meteoric heights, cost of entry will never
be lower than now. If you’re already on social and have tried social advertising
in the past and maybe didn’t see a fit, we advise you to take another look and think
about the scale and capacity social has to offer. Marrying social, display, audio
and video into an effective cross-platform campaign with multiple partners may feel
like a lot to take on, but that’s exactly why we’re here to help.

In December, most of us had never even heard of coronavirus or what a stay-at-home
order meant, and by March 2020 we’ve become armchair heroes, saving the world by
sitting inside, washing our hands and consuming as much content as possible on every
channel, medium and device imaginable. Until our real life social lives can resume,
our digital social lives are in full swing, poised for more and more growth as the
crisis continues. Stay safe and keep watching!
